The Association for Qualitative Research
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Face Facts Research

Facts Research is an award-winning, ISO 27001:2022 certified fieldwork agency, trusted by clients to deliver high-quality qualitative recruitment and quantitative data collection via online and face-to-face methodologies.

We're known as a safe pair of hands – combining deep expertise with a no-nonsense, can-do approach. Our qualitative recruitment is powered by a long-standing network of accredited recruiters who consistently deliver the right participants, even for complex or niche audiences, free-found or from lists. On the quant side, similarly our face-to-face team in the UK can find the participants you need, whilst online we have global coverage. Our data team are experts in survey scripting and delivering clean, accurate data in any format you need.

With 30+ years of experience each, owners Rachel Hoy and Julie Gaughan lead a dedicated team of Account Managers, Fieldwork Specialists and Data Experts. We work in close partnership with our clients, keeping communication clear and projects running smoothly from start to finish.

At Face Facts, we're straight-talking, passionate, solutions-focused, and proud to be a trusted partner for research teams who just need to get the job done – properly.

MRS Company Partner & MRS Fair Data Company
RAS - Recruiter Accreditation Company
Signatories to the Global Data Quality pledge

MRS Operations Awards
2025 Finalist Recruitment Excellence
2024 Finalist Best Online Data Collection (Quantitative)
2024 Winner Recruitment Excellence
2023 Finalist Best Data Collection (Quantitative) & Recruitment Excellence
2022 Finalist Best Data Collection (Quantitative)
2021 Finalist Best Data Collection (Online)
2020 Winner Best Data Collection (F2F)
2019 & 2015 Finalist Best Data Collection (F2F)
2014 Finalist Best Field Force

Contact Details

Granby House
7 Otley Road
Headingley
Leeds
West Yorkshire LS6 3AA

Telephone 0113 397 9800
Email hello@facefactsresearch.com
Website www.facefactsresearch.com
LinkedIn linkedin.com/company/face-facts-research/
Twitter @hellofacefacts
Facebook facefactsresearchagency

Key Information

Face Facts Research is a Field Agency with 11-20 full-time employees, and has Group Membership of the AQR.

Employees who are AQR members

Amanda Baines
Julie Gaughan
Rachel Hoy
Johanna Jones
Celia Williams

Business Sectors

  • Education and Training
  • FMCG
  • Health and Beauty
  • Media
  • Retail and Shopping

Skills, Expertise and Services

  • Fieldwork
  • Qualitative Recruitment
  • Quantitative Fieldwork

Membership of Professional Organisations

  • The Market Research Society

Standards Compliance Accreditations

  • ISO 27001

Recruiter Accreditation Scheme (RAS)

Face Facts Research is an accredited company under the Recruiter Accreditation Scheme (RAS), which has been jointly developed by the AQR and MRS to recognise the knowledge, skills, and competence of professional recruiters. [More info about RAS]

 

For further information about Face Facts Research please contact them directly at the address shown above. When contacting this company, please mention that you found them on the AQR website.