The Association for Qualitative Research
The Hub of Qualitative Excellence

Face Facts Research

Face Facts Research is an award-winning ISO:27001 certified market research provider offering qualitative and quantitative fieldwork supplying all data collection and research methodologies.

We're experts in recruitment for all qualitative approaches using our accredited recruiter network. Our data team are skilled at scripting and producing data outputs in all formats collected via online or face-to-face methodologies. We've got the skills to bring you the facts so you can make informed decisions for your clients or your brand.

The owners Rachel Hoy & Julie Gaughan have worked in the market research industry for over 30 years and together bring an impressive set of skills, supported by an experienced Account Management team and Project Managers across the Field and Data teams. Face Facts can be trusted to ensure your fieldwork needs are fully understood and delivered as required. We love nothing more than getting research done!

ISO:27001 accredited company
MRS Company Partner & MRS Fair Data Company
RAS - Recruiter Accreditation Scheme

2023 - Finalist - Best Data Collection (Quantitative) - MRS Operations Awards
2023 - Finalist - Recruitment Excellence - MRS Operations Awards
2022 - Finalist - Best Data Collection (Quantitative) - MRS Operations Awards
2021 - Finalist - Best Data Collection (Online) - MRS Operations Awards
2020 - Winner - Best Data Collection (Face to Face) - MRS Operations Awards
2019 - Finalist - Best Data Collection (Face to Face) - MRS Operations Awards
2015 - Finalist - Best Data Collection (Face to Face) - MRS Operations Awards
2014 - Finalist - Best Field Force - Operations Award 2014

Contact Details

Granby House
7 Otley Road
West Yorkshire

Telephone 0113 397 9800
Twitter @hellofacefacts
Facebook facefactsresearchagency

Key Information

Face Facts Research is a Field Agency with 11-20 full-time employees, and has Group Membership of the AQR.

Employees who are AQR members

Amanda Baines
Julie Gaughan
Rachel Hoy
Johanna Jones
Claire Lister

Business Sectors

  • Education and Training
  • FMCG
  • Health and Beauty
  • Media
  • Retail and Shopping

Skills, Expertise and Services

  • Qualitative Recruitment
  • Quantitative Fieldwork

Membership of Professional Organisations

  • The Market Research Society

Standards Compliance Accreditations

  • ISO 27001

Recruiter Accreditation Scheme (RAS)

Face Facts Research is an accredited company under the Recruiter Accreditation Scheme (RAS), which has been jointly developed by the AQR and MRS to recognise the knowledge, skills, and competence of professional recruiters. [More info about RAS]


For further information about Face Facts Research please contact them directly at the address shown above. When contacting this company, please mention that you found them on the AQR website.