The Association for Qualitative Research
The Hub of Qualitative Excellence

The Language Factory

The Language Factory is the translation and localisation services provider of choice to the market research industry's leaders. For over 30 years, we have been proud to uncover the highest quality insights from qualitative research engagements including interviews, discussions and working groups.

By providing accurate, efficient and authentic document translation, proofreading, audio translation, transcription and more, we ensure that our clients understand not only what was said, but what was meant by research participants in over 140 languages.

Quality assurance is our number one priority and this influences every stage of our process, from ensuring your documents are translation-ready, selecting the right linguist and quality-checking the completed translation to delivering and confirming receipt and client satisfaction.

For additional reassurance, we are also proud to offer our ISO 17100-certified translation and revision service, which rubber stamps our commitment to quality. In fact, our commitment to quality has earned us a 97.5% approval rating for translation quality.

We have Cyber Essentials accreditation so you can rest safe in the knowledge that your data and that of your customers and respondents is protected whilst in our care.

Contact Details

Suite 7
Phoenix House
63 Campfield Road
St Albans AL1 5FL

Telephone 01727 862722
Twitter @TLFTranslation

Key Information

The Language Factory is a Supplier of Services established in 1992 with 6-10 full-time employees.

Employees who are AQR members

Hilary Picken

Skills, Expertise and Services

  • International
  • Transcription
  • Translation

Membership of Professional Organisations

  • The Market Research Society

Standards Compliance Accreditations

  • ISO 20252


For further information about The Language Factory please contact them directly at the address shown above. When contacting this company, please mention that you found them on the AQR website.